Xanadu
Size Guide
RESPONSIBLY MADE
LOW PILE
EASY CARE
WORLD WIDE FREE SHIPPING
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Description
DETAILS
- Handmade by Artisan's in Rural India
- 100% Wool
- Indoor use only
- Easy to clean
CARE
Regular Cleaning : Vacuum regularly using a suction-only setting to avoid damage to fibbers. Do not use a beater bar or brush.
Spot Cleaning : Blot spills immediately with a clean cloth. Do not rub. Use mild detergent with water for stains.
Deep Cleaning : Professional cleaning recommended every 12-18 months, depending on usage .
Prevention : Use doormats at entrances to reduce dirt accumulation. Avoid dragging heavy furniture across the rug .
Shedding : It's normal for new rugs to shed. Vacuum gently to control shedding , which should lessen over time.
Protect from Sun : Prolonged exposure to sunlight can cause fading; consider using blinds or rotating the rug regularly.
SHIPPING
Processing Time : 1-3 business days from the order date.
Delivery Time : Delivery times can range from 3-10 business days depending on location .
Tracking Information : Tracking numbers are provided once the rug has shipped .
RETURN/EXCHANGE
Return Window : "7 Days Hassle Return " from date on delivery.
Condition : Must be unused, unwashed and in original condition.
Exchange Options : Rugs can be exchanged for ad different style, size or color, subject to availability .
Refund Method: Once item delivered back to us for a return, you can expect to receive your refund within 7 days of that delivery date.
Custom Rugs: Special-order rugs or Custom rugs are non-returnable/ exchangeable.
Return Shipping Fees: The buyer is responsible for all shipping costs from the origin.
Description
DETAILS
- Handmade by Artisan's in Rural India
- 100% Wool
- Indoor use only
- Easy to clean
CARE
Regular Cleaning : Vacuum regularly using a suction-only setting to avoid damage to fibbers. Do not use a beater bar or brush.
Spot Cleaning : Blot spills immediately with a clean cloth. Do not rub. Use mild detergent with water for stains.
Deep Cleaning : Professional cleaning recommended every 12-18 months, depending on usage .
Prevention : Use doormats at entrances to reduce dirt accumulation. Avoid dragging heavy furniture across the rug .
Shedding : It's normal for new rugs to shed. Vacuum gently to control shedding , which should lessen over time.
Protect from Sun : Prolonged exposure to sunlight can cause fading; consider using blinds or rotating the rug regularly.
SHIPPING
Processing Time : 1-3 business days from the order date.
Delivery Time : Delivery times can range from 3-10 business days depending on location .
Tracking Information : Tracking numbers are provided once the rug has shipped .
RETURN/EXCHANGE
Return Window : "7 Days Hassle Return " from date on delivery.
Condition : Must be unused, unwashed and in original condition.
Exchange Options : Rugs can be exchanged for ad different style, size or color, subject to availability .
Refund Method: Once item delivered back to us for a return, you can expect to receive your refund within 7 days of that delivery date.
Custom Rugs: Special-order rugs or Custom rugs are non-returnable/ exchangeable.
Return Shipping Fees: The buyer is responsible for all shipping costs from the origin.
